This Privacy Policy explains how Bedda Naturals Inc. (“Bedda,” “we,” “us,” or “our”), operating from Mississauga, Ontario, Canada, collects, uses, and shares personal information when you visit bedda.ca or purchase our products.
We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our site after changes means you accept the updated policy.
1. Information we collect
Depending on how you use our site, we may collect:
- Account information — such as your name and email address when you create an account.
- Order and shipping details — name, email, shipping address, phone number (if provided), and order contents needed to fulfill and support your purchase.
- Payment information — payments are processed by Stripe. We do not store your full card number on our servers. Stripe may collect payment details according to its own privacy policy.
- Communications — messages you send us (for example, to orders@bedda.ca).
- Marketing preferences — if you opt in to emails, rewards, or similar programs.
- Technical data — such as browser type, device info, IP address, and pages visited, which may be collected through cookies or similar tools to operate and improve the site.
2. How we use your information
We use personal information to:
- Process and fulfill orders, including shipping within Canada
- Create and manage your account
- Respond to questions and customer support requests
- Send transactional emails (order confirmations, shipping updates)
- Send marketing or rewards-related messages only if you have opted in
- Improve our website, products, and customer experience
- Meet legal, security, and fraud-prevention obligations
3. Marketing and rewards (opt-in only)
We may offer email marketing, promotions, or a rewards program. You will only receive marketing or rewards communications if you choose to opt in. You can unsubscribe at any time using the link in an email or by contacting us at orders@bedda.ca. Unsubscribing from marketing does not affect transactional messages related to your orders.
4. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us run our business, including:
- Stripe — payment processing
- Shipping carriers — to deliver your order within Canada
- Hosting and technical providers — to operate our website and systems
These parties are expected to use your information only to provide their services to us. We may also disclose information if required by law or to protect our rights and customers.
5. Storage and security
We take reasonable steps to protect personal information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Your choices and rights
Depending on applicable Canadian privacy laws, you may have the right to request access to, or correction of, personal information we hold about you. To make a request, email orders@bedda.ca. We may need to verify your identity before responding.
7. Children’s privacy
Our products and website are intended for a general audience. We do not knowingly collect personal information from children for the purpose of marketing. Parents or guardians who believe a child has provided us information may contact us to request deletion.
8. Contact
Questions about this Privacy Policy or your personal information:
Bedda Naturals Inc.
Mississauga, Ontario, Canada
Email: orders@bedda.ca
Related: Terms of Service · Shipping · Returns · Contact